CJ
Carla J
1 reviews | Active since Feb 2024
27 Feb 2024, 10:31
WORST
Worst experience with this company. Car has been at the workshop for 8 days and the claim is still being "assessed". Claim was initially declined, i then sent the requested documents and received no response. They refuse to send me the recordings of my call as they first need to listen to it before sending. I've been calling everyday and the story keeps changing. Will be taking this further.
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Motor Plan Direct's replyOfficial
29 Feb 2024, 10:42Hi Carla,
Thank you for bringing this to our attention. We are sorry to see this Hellopeter review. Your feedback is critical. We aim to provide an exceptional experience and we are sorry to hear that we have missed the mark. We would like you to tell us more about your experience, please follow the link www.motorplandirect.co.za/contact/ to leave us your details. We look forward to steering our relationship in a more pleasant direction again in the future.
Take Care,
The Motor Plan Direct Team
Thank you for bringing this to our attention. We are sorry to see this Hellopeter review. Your feedback is critical. We aim to provide an exceptional experience and we are sorry to hear that we have missed the mark. We would like you to tell us more about your experience, please follow the link www.motorplandirect.co.za/contact/ to leave us your details. We look forward to steering our relationship in a more pleasant direction again in the future.
Take Care,
The Motor Plan Direct Team
Motor Plan Direct's reply29 Feb 2024, 10:42
Official
Hi Carla,
Thank you for bringing this to our attention. We are sorry to see this Hellopeter review. Your feedback is critical. We aim to provide an exceptional experience and we are sorry to hear that we have missed the mark. We would like you to tell us more about your experience, please follow the link www.motorplandirect.co.za/contact/ to leave us your details. We look forward to steering our relationship in a more pleasant direction again in the future.
Take Care,
The Motor Plan Direct Team
Thank you for bringing this to our attention. We are sorry to see this Hellopeter review. Your feedback is critical. We aim to provide an exceptional experience and we are sorry to hear that we have missed the mark. We would like you to tell us more about your experience, please follow the link www.motorplandirect.co.za/contact/ to leave us your details. We look forward to steering our relationship in a more pleasant direction again in the future.
Take Care,
The Motor Plan Direct Team