tS
tommie S
1 reviews | Active since Oct 2018
05 Apr 2025, 22:50
Unsatisfied client
I had the worst experience with motor plan direct.they were of no help of sorting out the policy they sold wrongfully to me. After numarous calls I have made to them and emails sent the would rather cancel my policy than to sort out the matter. After many calls they would transfer you or tell you they will phone you back but they never do. When I damanded a refund on my policy they send me a cancelation letter. I will never recommend any one to join them
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Motor Plan Direct's replyOfficial
08 Apr 2025, 10:43Good Day Tommie
We are sorry to learn about your experience and assure you that your feedback is being taken seriously.
At Motor Plan Direct, customer satisfaction is our top priority, and we regret falling short in this instance. Please await a call from a Resolutions Specialist so that we may investigate further and ensure a satisfactory resolution.
Thank you for bringing this to our attention and for allowing us the chance to make amends.
Sincerely,
The Motor Plan Direct Team
We are sorry to learn about your experience and assure you that your feedback is being taken seriously.
At Motor Plan Direct, customer satisfaction is our top priority, and we regret falling short in this instance. Please await a call from a Resolutions Specialist so that we may investigate further and ensure a satisfactory resolution.
Thank you for bringing this to our attention and for allowing us the chance to make amends.
Sincerely,
The Motor Plan Direct Team
Motor Plan Direct's reply08 Apr 2025, 10:43
Official
Good Day Tommie
We are sorry to learn about your experience and assure you that your feedback is being taken seriously.
At Motor Plan Direct, customer satisfaction is our top priority, and we regret falling short in this instance. Please await a call from a Resolutions Specialist so that we may investigate further and ensure a satisfactory resolution.
Thank you for bringing this to our attention and for allowing us the chance to make amends.
Sincerely,
The Motor Plan Direct Team
We are sorry to learn about your experience and assure you that your feedback is being taken seriously.
At Motor Plan Direct, customer satisfaction is our top priority, and we regret falling short in this instance. Please await a call from a Resolutions Specialist so that we may investigate further and ensure a satisfactory resolution.
Thank you for bringing this to our attention and for allowing us the chance to make amends.
Sincerely,
The Motor Plan Direct Team