Unauthorised Debit order

After a certain Sisonke Piliso had harassed me for close to a week to take up a service plan, finally gave her a chance and signed up. When I received the welcome pack I realised that I was taken a ride for, when the first debit order was due on the 1st December 2023 yet I had given her authority to debit my account on the 20th of every month. I sent her an email, she has not bothered to respond for the last week since the 29th of November, I had copied ‘new business’ on the email I sent and they have also not bothered to respond to my query. I have called in to MotorDirect and spoke to some guy, and he assured me that my policy was cancelled, but guess what you still went ahead and ran a debit order on the 4th of December. A debit order I didn’t authorise, CANCEL MY POLICY please. I am not interested in your ************ services!