LL
Laverne Laverne.gardner
1 reviews | Active since Sept 2025
08 Sept 2025, 15:12
The sales call and the actual policy didn't reflect the same benefits I thought I was getting
The sales call and the actual policy didn't reflect the same benefits I thought I was getting. Otherwise the overall service delivery wrt claims was good.
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Replies (1)
Motor Plan Direct's replyOfficial
08 Sept 2025, 15:29 Hi Laverne,
Thank you for your feedback.
We’re glad your claims experience went well.
A senior agent will reach out to review this with you directly pertaining to the policy you have purchased.
We’re glad your claims experience went well.
A senior agent will reach out to review this with you directly pertaining to the policy you have purchased.
Kind Regards,
The Motor Plan Direct Team
The Motor Plan Direct Team
Motor Plan Direct's reply08 Sept 2025, 15:29
Official
Hi Laverne,
Thank you for your feedback.
We’re glad your claims experience went well.
A senior agent will reach out to review this with you directly pertaining to the policy you have purchased.
We’re glad your claims experience went well.
A senior agent will reach out to review this with you directly pertaining to the policy you have purchased.
Kind Regards,
The Motor Plan Direct Team
The Motor Plan Direct Team