RR
Realeboga R
1 reviews | Active since Mar 2025
10 Mar 2025, 12:13
The policy was not structured to prioritize customer peace of mind
The policy was not structured to prioritize customer peace of mind. Instead, customers often find themselves paying more while receiving fewer benefits.
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Replies (1)
Motor Plan Direct's replyOfficial
10 Mar 2025, 14:46Good Day Realeboga,
We are sorry to learn about your experience and assure you that your feedback is being taken seriously.
At Motor Plan Direct, customer satisfaction is our top priority, and we regret falling short in this instance. Please await a call from a Resolutions Specialist so that we may investigate further and ensure a satisfactory resolution.
Thank you for bringing this to our attention and for allowing us the chance to make amends.
Sincerely,
The Motor Plan Direct Team
We are sorry to learn about your experience and assure you that your feedback is being taken seriously.
At Motor Plan Direct, customer satisfaction is our top priority, and we regret falling short in this instance. Please await a call from a Resolutions Specialist so that we may investigate further and ensure a satisfactory resolution.
Thank you for bringing this to our attention and for allowing us the chance to make amends.
Sincerely,
The Motor Plan Direct Team
Motor Plan Direct's reply10 Mar 2025, 14:46
Official
Good Day Realeboga,
We are sorry to learn about your experience and assure you that your feedback is being taken seriously.
At Motor Plan Direct, customer satisfaction is our top priority, and we regret falling short in this instance. Please await a call from a Resolutions Specialist so that we may investigate further and ensure a satisfactory resolution.
Thank you for bringing this to our attention and for allowing us the chance to make amends.
Sincerely,
The Motor Plan Direct Team
We are sorry to learn about your experience and assure you that your feedback is being taken seriously.
At Motor Plan Direct, customer satisfaction is our top priority, and we regret falling short in this instance. Please await a call from a Resolutions Specialist so that we may investigate further and ensure a satisfactory resolution.
Thank you for bringing this to our attention and for allowing us the chance to make amends.
Sincerely,
The Motor Plan Direct Team