OVdm
Ockert Van der merwe
1 reviews | Active since Nov 2020
26 Jun 2024, 15:07
motor plan direct
bad service ever, a few months with them,and had a small claim ,and they rejected it,pay alot for nothing, what will happened if it was a big claim,also rejected it,if you can rejected a small claim,that will be the same with the big claims,
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Motor Plan Direct's replyOfficial
27 Jun 2024, 12:01Hi Ockert,
We are disappointed to see this review. Apologies for any inconvenience or upset caused during your experience. We would like you to know that we take customer feedback seriously, as we are always striving to improve our services. We have escalated your feedback to the relevant department, and one of our agents will contact you soon. We hope to turn this around for you.
Kind regards,
MPD.
We are disappointed to see this review. Apologies for any inconvenience or upset caused during your experience. We would like you to know that we take customer feedback seriously, as we are always striving to improve our services. We have escalated your feedback to the relevant department, and one of our agents will contact you soon. We hope to turn this around for you.
Kind regards,
MPD.
Motor Plan Direct's reply27 Jun 2024, 12:01
Official
Hi Ockert,
We are disappointed to see this review. Apologies for any inconvenience or upset caused during your experience. We would like you to know that we take customer feedback seriously, as we are always striving to improve our services. We have escalated your feedback to the relevant department, and one of our agents will contact you soon. We hope to turn this around for you.
Kind regards,
MPD.
We are disappointed to see this review. Apologies for any inconvenience or upset caused during your experience. We would like you to know that we take customer feedback seriously, as we are always striving to improve our services. We have escalated your feedback to the relevant department, and one of our agents will contact you soon. We hope to turn this around for you.
Kind regards,
MPD.