Local company that does not understand foreign cars.

I originally asked for a quotation in November 2023, but I get called on the 22/23 of Feb 2024. More than 3 months later. So not only is my business not important, they also employ staff with very little understanding of vehicles or the English language, which I am myself, not a master of, but fluent. The first lady that phones had a voice like a cat being cut in half by a piece of tin roof. Not only did she have such a good singing voice, but for the love of Pete she could not figure out what a Cirtoën C3 Picasso was. After repeated attempts to tell her what car I drove, I was fed up and dropped the phone. She phoned again, like shampoo instructions, this was a case of rinse and repeat because even though phoning about an hour later, her knowledge of cars or conversation did not improve at all. Same story, phone was dropped again and thankfully she did not feel the need to phone again. This morning, I got interrupted again by a different lady who sounded much better. Now this unfortunately did not last long as this lady was convinced that 5 and 8 sound exactly the same. I can't anymore. I don't want to do business with your company because you can't do a simple web based quotation in 2024, but you insist on employing people who would never make it through SA Idols or SA's got talent. Please please please pretty please, stop phoning me now. I'll get a maintenance plan from a company that knows what a Citroên C3 Picasso is.