J
Japie
1 reviews | Active since Apr 2025
01 Apr 2025, 14:51
It would really be a...
It would really be a good thing if the claims department can assist as quickly as the call centre department because it becomes frustrating when you call and there is no one to assist
Helpful (0)
Replies (1)0
Replies (1)
Motor Plan Direct's replyOfficial
01 Apr 2025, 14:58Good Day Japie
We are sorry to learn about your experience and assure you that your feedback is being taken seriously.
At Motor Plan Direct, customer satisfaction is our top priority, and we regret falling short in this instance. Please await a call from a Resolutions Specialist so that we may investigate further and ensure a satisfactory resolution.
Thank you for bringing this to our attention and for allowing us the chance to make amends.
Sincerely,
The Motor Plan Direct Team
We are sorry to learn about your experience and assure you that your feedback is being taken seriously.
At Motor Plan Direct, customer satisfaction is our top priority, and we regret falling short in this instance. Please await a call from a Resolutions Specialist so that we may investigate further and ensure a satisfactory resolution.
Thank you for bringing this to our attention and for allowing us the chance to make amends.
Sincerely,
The Motor Plan Direct Team
Best regards,
Motor Plan Direct's reply01 Apr 2025, 14:58
Official
Good Day Japie
We are sorry to learn about your experience and assure you that your feedback is being taken seriously.
At Motor Plan Direct, customer satisfaction is our top priority, and we regret falling short in this instance. Please await a call from a Resolutions Specialist so that we may investigate further and ensure a satisfactory resolution.
Thank you for bringing this to our attention and for allowing us the chance to make amends.
Sincerely,
The Motor Plan Direct Team
We are sorry to learn about your experience and assure you that your feedback is being taken seriously.
At Motor Plan Direct, customer satisfaction is our top priority, and we regret falling short in this instance. Please await a call from a Resolutions Specialist so that we may investigate further and ensure a satisfactory resolution.
Thank you for bringing this to our attention and for allowing us the chance to make amends.
Sincerely,
The Motor Plan Direct Team
Best regards,