BH
Benita H

1 reviews | Active since Apr 2013

28 Jan 2025, 15:56

Friendly assistance but the service plan was not what I envisioned, I was expecting when I request a service for my vehicle that it would be hassle free, but i was required to send a picture of my odometer/service book, info my insurer would require

Friendly assistance but the service plan was not what I envisioned, I was expecting when I request a service for my vehicle that it would be hassle free, but i was required to send a picture of my odometer/service book, info my insurer would require. It was a service I paid for, which Motor Plan Direct could not deliver

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Replies (1)
Motor Plan Direct
Motor Plan Direct's reply29 Jan 2025, 07:30
Official
Dear Benita,

Thank you for taking the time to share your experience. We apologize for any inconvenience caused and understand how this situation may have affected you. Our team is dedicated to resolving your concerns and improving your experience. 

Please await a call from a Resolutions Specialist so that we may investigate further and ensure a satisfactory resolution. 

We value your feedback and are committed to regaining your trust.

Best regards,
The Motor Plan Direct Team