LM
Lebogang M
1 reviews | Active since Jan 2024
06 Jan 2024, 10:26
Complain
I'm still waiting for service plan and warranty schedule so that I fami****ize myself with the contents of our telephonic agreement. I must say that I'm highly disappointed with Mr Naidoo as he failed to email me the documents as promised during our telephonic agreement.
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Motor Plan Direct's replyOfficial
08 Jan 2024, 14:00Hi Lebogang,
Thank you for bringing this to our attention. Thank you for taking the time to Hellopeter us. We are sorry to see that you didn't have the best experience. We aim to provide an exceptional experience and we are sorry to hear that we have missed the mark. We would like to make this right. We have escalated your query to the relevant department and one of our agents will contact you soon with your policy documents. We're sorry to hear you had a frustrating experience. We hope to shift gears and get our relationship back up and running again soon.
Take Care,
The Motor Plan Direct Team
Thank you for bringing this to our attention. Thank you for taking the time to Hellopeter us. We are sorry to see that you didn't have the best experience. We aim to provide an exceptional experience and we are sorry to hear that we have missed the mark. We would like to make this right. We have escalated your query to the relevant department and one of our agents will contact you soon with your policy documents. We're sorry to hear you had a frustrating experience. We hope to shift gears and get our relationship back up and running again soon.
Take Care,
The Motor Plan Direct Team
Motor Plan Direct's reply08 Jan 2024, 14:00
Official
Hi Lebogang,
Thank you for bringing this to our attention. Thank you for taking the time to Hellopeter us. We are sorry to see that you didn't have the best experience. We aim to provide an exceptional experience and we are sorry to hear that we have missed the mark. We would like to make this right. We have escalated your query to the relevant department and one of our agents will contact you soon with your policy documents. We're sorry to hear you had a frustrating experience. We hope to shift gears and get our relationship back up and running again soon.
Take Care,
The Motor Plan Direct Team
Thank you for bringing this to our attention. Thank you for taking the time to Hellopeter us. We are sorry to see that you didn't have the best experience. We aim to provide an exceptional experience and we are sorry to hear that we have missed the mark. We would like to make this right. We have escalated your query to the relevant department and one of our agents will contact you soon with your policy documents. We're sorry to hear you had a frustrating experience. We hope to shift gears and get our relationship back up and running again soon.
Take Care,
The Motor Plan Direct Team