RA
Roxanne A
1 reviews | Active since Apr 2019
02 Apr 2019, 18:50
Shoddy Car Dealership and Service Centre
Bad service and sells cars with hidden problems then turns around and says "not our problem". Bought my Golf GTi less than 1 year ago, complained about car 7 months after buying it and then again recently and was referred to Wynberg Service Centre and even there I got ********** with my money and no repair even done.
Helpful (0)
Replies (2)0
Replies (2)
The Car Emporium 's replyOfficial
10 Apr 2019, 15:30 Kindly amend your Hello Peter posts and Google posts to the facts as this is slandering our business name. We always strive to be the best dealership in the Southern Suburbs by offering good second hand cars to our customers.
It’s unfortunate you had issues after the 6 months window period.
Kindly note: I have also mailed you.
Thank you.
It’s unfortunate you had issues after the 6 months window period.
Kindly note: I have also mailed you.
Thank you.
The Car Emporium 's reply10 Apr 2019, 15:30
Official
Kindly amend your Hello Peter posts and Google posts to the facts as this is slandering our business name. We always strive to be the best dealership in the Southern Suburbs by offering good second hand cars to our customers.
It’s unfortunate you had issues after the 6 months window period.
Kindly note: I have also mailed you.
Thank you.
It’s unfortunate you had issues after the 6 months window period.
Kindly note: I have also mailed you.
Thank you.
RA
Roxanne A's updateReviewer Update
10 Apr 2019, 15:51Good Day,
Appreciate the reply, but unfortunately I cannot amend my review, as it is my right and duty to review based on my experience and the way I have been treated.
What is unfortunate is that you sell cars that break down after the window period, might be best to strive to be better at your customer service and quality of cars you sell to people, which amounts to reviews such as this.
I have also given you ample time to respond to my emails directly before this route, with no response from yourselves...which proves that if it doesn't affect your business, it's "not your problem" as you once told me.
If this affects your business, it's because of the how you conduct your business.
Kindly note: God Bless, I have also mailed you.
Roxanne
RA
Roxanne A's update10 Apr 2019, 15:51
Reviewer Update
Good Day,
Appreciate the reply, but unfortunately I cannot amend my review, as it is my right and duty to review based on my experience and the way I have been treated.
What is unfortunate is that you sell cars that break down after the window period, might be best to strive to be better at your customer service and quality of cars you sell to people, which amounts to reviews such as this.
I have also given you ample time to respond to my emails directly before this route, with no response from yourselves...which proves that if it doesn't affect your business, it's "not your problem" as you once told me.
If this affects your business, it's because of the how you conduct your business.
Kindly note: God Bless, I have also mailed you.
Roxanne