UNAUTHORISED DEBIT ORDER

AN AGENT FROM CARCURE CALLED IN JUNE 2015 OFFERING PRODUCTS OUT OF 3 PRODUCTS OFFERED BY THE SALES I REJECTED 2 TO MY SUPPRISE ON THE 15 OF JULY 2015 MONEY WAS DEBITED FROM MY ACCOUNT WITHOUT MY KNOWNLEDGE FOR PRODUCTS THAT I REJECTED. WHEN I CALL THE COMPANY ABOUT MY REFUND THEY TELL ME STORIES AND PROMISE TO CALL ME BACK.