Think twice about taking your vehicle to Car Service City

I have sent my car for an engine oil leak repair at the Claremont branch on Thursday, 1 December 2022. I asked for an inspection and they said it was my crank and camshaft seals that were causing the leak. I got quoted R5 500 for the repairs and I accepted. They did the work, and while testing the vehicle they caused engine damage which resulted in an engineer coming to assess the vehicle. This quote came to R12 000, the branch offered to half this quote with me and I accepted. I went to fetch my car a week later on Wednesday, 7 December 2022, but my car was still leaking oil. It is, apparently, the oil pump that is now causing the oil leak. That's going to cost me an extra R4000.

I've paid nearly R12 000 out of my pocket for work to be done yet the problem I sent my car in for is still not resolved. This is infuriating and extremely frustrating as this branch is keeping me in the dark about things. I am still waiting on a call from the branch manager to explain why my car is still leaking oil. I could have bought a new engine with this money.

Trust the other reviews, do not send your car to Car Service City