TL
Theodora L
1 reviews | Active since Jan 2017
29 Aug 2022, 07:52
Poor Quality
I am not happy about their service. I bought a griller from Capri and realised that the top part of it was open on the side while using it. The polystyrene inside shows. When I contacted them, they came to fetch it, only for them to return it not only in the same condition but it is now loose. They did not communicate why the product couldn't be fixed. It was just sent back.
Helpful (0)
Replies (2)0
Replies (2)
Capri Exclusive Homeware's replyOfficial
29 Aug 2022, 08:49Good morning Theodora Lamula,
Our CRM did call your cell to get the full story to investigate this matter, as per the person who answer your phone your phone is at home.
Please can we get an alternative number in order to contact you and investigate the above matter.
Thank you.
Our CRM did call your cell to get the full story to investigate this matter, as per the person who answer your phone your phone is at home.
Please can we get an alternative number in order to contact you and investigate the above matter.
Thank you.
Capri Exclusive Homeware's reply29 Aug 2022, 08:49
Official
Good morning Theodora Lamula,
Our CRM did call your cell to get the full story to investigate this matter, as per the person who answer your phone your phone is at home.
Please can we get an alternative number in order to contact you and investigate the above matter.
Thank you.
Our CRM did call your cell to get the full story to investigate this matter, as per the person who answer your phone your phone is at home.
Please can we get an alternative number in order to contact you and investigate the above matter.
Thank you.
TL
Theodora L's updateReviewer Update
20 Sept 2022, 17:29I would like to thank the Capri team for handling my case. I have received my griller and i'm happy. My faith is restored in your brand, and I will definitely buy your products in the future. Thank you so much Zandi for your help.
TL
Theodora L's update20 Sept 2022, 17:29
Reviewer Update
I would like to thank the Capri team for handling my case. I have received my griller and i'm happy. My faith is restored in your brand, and I will definitely buy your products in the future. Thank you so much Zandi for your help.