Very disappointed!

Cappuccino's Wonderboom Junction has been one of the best places to take the kids to play and where it's safe. BUT today I had the WORST experience there. Came in to find no seating available close to the play place, which was fine as I asked the waiter to come get me once something becomes available so I stood inside the playplace with the baby in a stroller and waited..... For 15minutes! Went back to ask again and the manager took met straight to a table and there I was left for another 15 minutes before a waiter came to assist me. Took the kid's orders and literally ran away. Came back with the food without asking if I needed anything and left as fast as he could. I never ever pay without leaving at least 10% tip. Today I paid my bill and left!