Surprise! Hair in mushroom sauce

<p>I was at your place for dinner tonight. I ordered the R89.90 steak "special" with mushroom sauce. Without yet having ANY of the food, I had put some of the sauce on my steak and noticed a black hair in it. I sent it back (the waiter, Dean, was absolutely awesome) and he said he would show it to his manager. I proceeded to order a different meal and waited approximately 30minutes for it, which was fine as the meal was delicious. My complaint, however, is about the manager of your store. He was a blonde gentleman with glasses. Obviously Dean had shown him the hair in my sauce and even after waiting so long to get my other meal AND still being there for a further 30minutes, he didn't once come and apologise. I did not expect anything to be comped but since he does claim to be the kitchen manager, I would expect him to at least apologise for the fact that a hair found its way into my food. I am pretty appalled by the service, or lack thereof, from him. Despite being a regular since you've opened, your store will not be seeing me again</p>