1 reviews | Active since Dec 2018
Disgusting service from Cappuccinos Greenstone manager
We had the worst experience at Cappuccino’s in Greenstone. The manager wanted us to lower our voices as we were a group of about 8 people. Instead of asking us in a decent manner, he came to our table shouting at us like we were not paying customers. He proceeded to be very rude, escalating the manner and refusing to apologize - actually confronting us. We left the restaurant after paying only to find that he called armed response to escort us out of the mall - for a noise complaint!!! And for something he started by not speaking to us like paying customers. We were informed later that evening that this is not the first time he has treated a group like this.
I can’t believe these are the type of people Cappuccinos has as their MANAGEMENT. I can’t go back to a Cappuccinos after that. Very disappointed that people in management think it’s okay to mistreat customers in this matter.
