Shocking Customer service

I went to Cappello at Carlton Centre Johannesburg to have a drink with a friend, l got my charger and asked the manager on duty to charge my phone for me. That was done but l ended up dashing home as there was an emergency and forgot the charger in the process.

I went back after a day to fetch the charger, l found the manager using part of the charger to charge his phone with a different cable. I then asked him to locate my cable and l will be back to fetch it as l stay around the area.

When l went back the manager had been fired and my charger nowhere to be seen. I contacted the owner on his phone but he really didn't seem keen to assist as at the end of the day he just went silent.

That's terrible unprofessionalism from such a restaurant and unacceptable customer service, it really explains why the shop is very quiet because as a customer l don't feel safe going there again what more can happen or disappear. I will also advise all my friends and relatives not to support the business going further.