Complaint against ****phobic treatment at Cappello Long Street!!!

I am totally disgusted by the ****phobic service we received at Cappello (Long Street) last night! I bought 2 Hyperli.com vouchers of “2 x Large Pizzas” translating to 4 Pizzas in total. Friends and I (including 1 from Durban who is visiting) went to Cappello and ordered drinks, then redeemed the voucher for dinner. There was a guy who constantly pulled faces towards us but we ignored him because we decided whatever he was going through was not our problem but his. When the bill eventually came, I noticed that we were rightfully charged for drinks but wrongfully charged for 2 Pizzas. I explained to our waiter that the Hyperli vouchers I brought are / were for the 4 Pizzas we had. The waiter refused and told me that the vouchers only entitle customers 50% of their food bill. I asked him to call the manager because I could see he was new. The manager (who happens to be the guy who was giving us looks earlier - apparently known as Collin) went straight to the back without even looking at us. Few moments later, the waiter came back with the correct bill and apologised for his mistake, which I completely understood. The manager did not even have a decency to come and explain that his waiter is new or to apologise – as any manager would have done. Instead, he went back to the table he was sitting in with some people and continued with his life, while we sat there flabbergasted! We went out the store and he still made funny remarks which we saw through the window. Such an unhealthy environment for the LGBTIQA community! I have heard so many ****phobic stories about Cappello Long Street, but I experienced it first hand last night! I have never been disappointed!