DK
Danie K

1 reviews | Active since Mar 2017

16 Aug 2025, 17:17

Cappello restaurant Kempton Park OVERCHARGE

Cappello, Glen Balad, Glen Marais, Kempton Park. I ordered 2 cappuccinos. One for me and the other for my guest. Then I looked at the breakfast menu and ordered 2 breakfasts. These breakfasts include cappuccinos in their price.

Instead of including the cappuccinos I ordered as those which come with the breakfast they proceeded to charge me for the cappuccinos seperately.

So I ended up paying for 4 cappuccinos. The 2 we had and the ones which come with the breakfast.

I should NOT have been charged EXTRA for the cappuccinos as cappuccinos are included in the breakfast.

The waiter should have used his brain. When someone order a cappuccino and then orders a breakfast which includes a cappuccino in the price. Any right minded person and restaurant would consider the cappuccinos he ordered as those which are included in the breakfast.

Is this greed or just incompetence?

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