Poor Reception and Bad Attitude!!!

On the 06 August, I went to the Capello Hair Salon in Mitchells Plain to have my hair done as I usually do every few weeks. As I entered the salon and one of the stylists was very distasteful in saying that every time she sees me come into the salon she needs to go on a smoke break! I did not comment as I was confused as to why she said this.I then moved on to having my hair shampooed and conditioned, when that was done my hair felt hard and very co****. As hairdressing was my profession as well, I knew that this was not how it should have felt.Bonita ended up styling my hair. She hadn't started yet when Liesle started making rude uncalled for comments about the look and texture of my hair, Bonita then added her few cents, they just went on to the point where I felt uncomfortable and wanted to get up and leave. They also added that I need a Brazilian blowout. SERIOUSLY NOW!!!<br> Stylists should deliver the service with a smile and build a good relationship with each client to keep them coming back and in turn making your business successful. At least that is how we used to operate.Is this how all clients are being treated?