Capitec Bank

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Capitec Bank

3.2/10 hpi
Average sentiment based on 3 200 reviews
489 (15%)
21 (1%)
18 (1%)
2044 (64%)
623 (19%)
Reviews in last 12 months: 1 922
3 200
Ave. Response Time
16.50 hours
Conversion Ratio
6 hours ago
Reviewed by lameezbayat 7

Lack of help

Today I visited your Tokai branch as I wanted to make a cash payment on my loan account, account number  ********** 492. I had my ID has I do not have a card for this loan. The guy couldn't assist me...

8 hours ago
Reviewed by khayalami 1

bad service

capitec is bad I think they are eating my money I asked for a loan in 2012 of 16000 I am still paying for it even today I think something dodgy is happening I need investigation to the matter

13 hours ago
Reviewed by P-ROUX 1

good exellent service

wow!!!!!!!!   I was at capitec a couple of weeks back with my card not working and i found this young lady at the door and she was and always is friendly to me along with the lady that helped me......

1 day ago
Reviewed by anna-mart-fourie 1


I was this morning 4 times in our Capitec just to be turned away each time. First issue was the proof of recidance, the brouchure sates any untility bill but when i took one they dont exept that, they...

1 day ago
Reviewed by naudeej 2

GREAT service!!

We recently switched my mother's accounts from blABSA bank to Capitec. Got friendly, fast and efficient service in my mother tongue from Jakaranda branch. The consultant was very patient whilst addres...

2 days ago
Reviewed by shaunmyn 30

Amazing Customer Service Received From Capitec Herm**** Manager,Dedre

Today,I visited the Herm**** branch of Capitec branch where the manager herself,named Dedre assisted me.   She processed my application,took my finger prints,photo and did my paperwork even when the...

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Capitec Bank