Capital loans ***** company

Firstly they lie, there is upfront fees involved of R250.00. They debit your account then process your application. They don't tell you if you qualify or not until you send them 20 emails , 15 whatsappa and 6 telephone calls. They then continue to debit your account even if your apple was declined the first time. Then to get a refund they give u the run around and in the end keep requesting your bank statement to check whether or not they refunded you. This being, after the unauthorized debit that they do. Capital loans is just collecting the R250 fee and they don't really help you at all. Their customer connection and service is absolutely pathetic. Before you decide you are desperate for a loan , think twice because you won't get a loan and you will be In a worse of situation as You will be short of R250 every month until you advise your bank this what's going on. This company *****ulently debits your account. There's one person that responds to email, answers calls and responds to chats (after 14 days) ... So this company is probably operated by own individual. Worst experience ever they don't even deserve half a star