SS
Seshnee S
1 reviews | Active since Oct 2012
30 Nov 2021, 08:09
Worst Service Provider
I'm actually annoyed that I have to select a star! This is the worst company to ever deal with. Considering their prime business is with regards to executorship and estate finalisation, their professionalism and sense of urgency is absolutely horrific. This process has been going on from Feb 2019 and not anywhere close to finality. I was told yesterday (after me following up) that our file has been LOST. DO NOT USE this company
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Capital Legacy's replyOfficial
30 Nov 2021, 10:09Good Morning Seshnee,
Thank you for bringing this to my attention, please accept my apologies for the frustration caused, although rest assured that we are investigating the matter and will be sure to provide you with feedback as soon as possible.
Carien will be giving you a call shortly.
Have a lovely day,
Natasha Thysse
National Manager - Customer Care
Thank you for bringing this to my attention, please accept my apologies for the frustration caused, although rest assured that we are investigating the matter and will be sure to provide you with feedback as soon as possible.
Carien will be giving you a call shortly.
Have a lovely day,
Natasha Thysse
National Manager - Customer Care
Capital Legacy's reply30 Nov 2021, 10:09
Official
Good Morning Seshnee,
Thank you for bringing this to my attention, please accept my apologies for the frustration caused, although rest assured that we are investigating the matter and will be sure to provide you with feedback as soon as possible.
Carien will be giving you a call shortly.
Have a lovely day,
Natasha Thysse
National Manager - Customer Care
Thank you for bringing this to my attention, please accept my apologies for the frustration caused, although rest assured that we are investigating the matter and will be sure to provide you with feedback as soon as possible.
Carien will be giving you a call shortly.
Have a lovely day,
Natasha Thysse
National Manager - Customer Care