AE
Amanda E
1 reviews | Active since Nov 2017
11 Aug 2021, 21:47
Worst service I have ever received.
To whom it may concern,
I would herewith like to bring under your attention that I have tried almost everything to get someone to contact me the estate hasn't even been registered as yet I haven't even had a meeting with someone I had to call around immensely and found the information of Nicole Baai who also doesn't get back to me in a timely manner. My mom passed away 25 June 2021 and to date still haven't had thr meeting I am trying to set-up a meeting but it just doesn't happen and the worst is my daughter is an adviser she called around to get me the details of Nicole if it wasn't for her I still wouldn't have had any contact details none the less it doesn't help as nothing is being done.
Helpful (0)
Replies (2)0
Replies (2)Capital Legacy's replyOfficial
12 Aug 2021, 09:10Hi there Amanda,
Thank you for bringing this to my attention, I am immensely sorry for your loss and the frustration caused.
I've spoken to Nicole and can confirm that the meeting was confirmed by yourself last night, although I will also give you a call shortly.
Should you need any further assistance at all, please do let me know.
I wish you and your Family the best of luck during this time.
Have a lovely day,
Natasha Thysse
National Manager - Customer Care
I've spoken to Nicole and can confirm that the meeting was confirmed by yourself last night, although I will also give you a call shortly.
Should you need any further assistance at all, please do let me know.
I wish you and your Family the best of luck during this time.
Have a lovely day,
Natasha Thysse
National Manager - Customer Care
Capital Legacy's reply12 Aug 2021, 09:10
Official
Hi there Amanda,
Thank you for bringing this to my attention, I am immensely sorry for your loss and the frustration caused.
I've spoken to Nicole and can confirm that the meeting was confirmed by yourself last night, although I will also give you a call shortly.
Should you need any further assistance at all, please do let me know.
I wish you and your Family the best of luck during this time.
Have a lovely day,
Natasha Thysse
National Manager - Customer Care
I've spoken to Nicole and can confirm that the meeting was confirmed by yourself last night, although I will also give you a call shortly.
Should you need any further assistance at all, please do let me know.
I wish you and your Family the best of luck during this time.
Have a lovely day,
Natasha Thysse
National Manager - Customer Care
Capital Legacy's replyOfficial
12 Aug 2021, 09:12Hi Amanda,
My apologies, I tried giving you a call although unfortunately I couldn't get through.
Please feel free to give me a call on ***
My apologies, I tried giving you a call although unfortunately I couldn't get through.
Please feel free to give me a call on ***
Capital Legacy's reply12 Aug 2021, 09:12
Official
Hi Amanda,
My apologies, I tried giving you a call although unfortunately I couldn't get through.
Please feel free to give me a call on ***
My apologies, I tried giving you a call although unfortunately I couldn't get through.
Please feel free to give me a call on ***
