AM
Annelize M
1 reviews | Active since May 2021
09 May 2022, 10:36
WORST SERVICE EVER!!!!!
My Grandmother had an policy with them for her testament. This people give the worst service ever I wont recommend them to anyone. They don't answer their phones, they don't contact you back. They give your personal information to other people that just ask for it. My grandmother passed away a month ago already and they have not closed her accounts or nothing . This people is the worst.
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Capital Legacy's replyOfficial
09 May 2022, 16:48Good Afternoon Annelize,
Thank you for bringing this to my attention, I am immensely sorry for your loss.
Please rest assured that we will be in contact shortly to have this sorted for you.
Have a lovely afternoon,
Natasha Thysse
National Manager - Customer Care and Complaints
Thank you for bringing this to my attention, I am immensely sorry for your loss.
Please rest assured that we will be in contact shortly to have this sorted for you.
Have a lovely afternoon,
Natasha Thysse
National Manager - Customer Care and Complaints
Capital Legacy's reply09 May 2022, 16:48
Official
Good Afternoon Annelize,
Thank you for bringing this to my attention, I am immensely sorry for your loss.
Please rest assured that we will be in contact shortly to have this sorted for you.
Have a lovely afternoon,
Natasha Thysse
National Manager - Customer Care and Complaints
Thank you for bringing this to my attention, I am immensely sorry for your loss.
Please rest assured that we will be in contact shortly to have this sorted for you.
Have a lovely afternoon,
Natasha Thysse
National Manager - Customer Care and Complaints