LP
Louise P
1 reviews | Active since Mar 2017
28 Jul 2023, 15:18
WORST SERVICE AND TREATMENT EVER!!!!!
Capital Legacy is dealing with our father's deceased estate as Executor. The service that we are experiencing with Capital Legacy must be the WORST and most shocking that we have ever seen. We will advise absolutely no one to EVER appoint them as the Executors of their Estate, they will literally drag it out, talk in circles and keep the loved ones of the deceased on a line for who knows how long. They do not do their job AT ALL!!!!! STAY AWAY FROM CAPITAL LEGACY!!!!
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Capital Legacy's replyOfficial
31 Jul 2023, 13:04Hi Louise,
Thank you for bringing this to my attention.
Please accept my apologies for the frustration caused, we will certainly look into this and provide you with feedback as soon as possible.
Lungile from my team will also be in contact with you shortly.
Should you need any further assistance at all, please do let me know.
Have a lovely afternoon.
Natasha Thysse
National Manager-Customer Care and Complaints
Thank you for bringing this to my attention.
Please accept my apologies for the frustration caused, we will certainly look into this and provide you with feedback as soon as possible.
Lungile from my team will also be in contact with you shortly.
Should you need any further assistance at all, please do let me know.
Have a lovely afternoon.
Natasha Thysse
National Manager-Customer Care and Complaints
Capital Legacy's reply31 Jul 2023, 13:04
Official
Hi Louise,
Thank you for bringing this to my attention.
Please accept my apologies for the frustration caused, we will certainly look into this and provide you with feedback as soon as possible.
Lungile from my team will also be in contact with you shortly.
Should you need any further assistance at all, please do let me know.
Have a lovely afternoon.
Natasha Thysse
National Manager-Customer Care and Complaints
Thank you for bringing this to my attention.
Please accept my apologies for the frustration caused, we will certainly look into this and provide you with feedback as soon as possible.
Lungile from my team will also be in contact with you shortly.
Should you need any further assistance at all, please do let me know.
Have a lovely afternoon.
Natasha Thysse
National Manager-Customer Care and Complaints