SW
Shannon W
1 reviews | Active since Dec 2024
03 Jan 2025, 09:59
Worst company!!!
By far the worst company ever. I emailed a lady Ronel a few weeks ago to enquire about my daughter's documentation in regards to her inheritance nothing. These people was a nightmare from day one. And they never verbally apologised for their bad service and made effort to see us. They just wanted the money in regards to my parents estate. They are the worst company really!!!
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Replies (2)
Capital Legacy's replyOfficial
03 Jan 2025, 10:38Dear Shannon,
Thank you for reaching out and sharing your concerns. We sincerely apologize for the experience you have had and for any frustration caused.
We would like to investigate this matter further to address your concerns.
Thank you for bringing this to our attention, and we look forward to resolving this for you.
Have a lovely day further!
Lesego Mabaso
Senior Team Leader
Capital Legacy's reply03 Jan 2025, 10:38
Official
Dear Shannon,
Thank you for reaching out and sharing your concerns. We sincerely apologize for the experience you have had and for any frustration caused.
We would like to investigate this matter further to address your concerns.
Thank you for bringing this to our attention, and we look forward to resolving this for you.
Have a lovely day further!
Lesego Mabaso
Senior Team Leader
Capital Legacy's replyOfficial
07 Jan 2025, 14:40Dear Shannon,
Thank you for reaching out and sharing your concerns. We sincerely apologize for the experience you have had and for any frustration caused.
Since the date of your complaint, we have made several attempts to contact you to discuss and resolve this matter but have unfortunately been unsuccessful in reaching you. Kindly let us know a convenient time for us to connect or provide an alternate contact method if necessary.
Thank you for bringing this to our attention, and we remain committed to resolving this matter for you.
Have a lovely day further!
Kind regards,
Lesego Mabaso
Senior Team Leader
Capital Legacy's reply07 Jan 2025, 14:40
Official
Dear Shannon,
Thank you for reaching out and sharing your concerns. We sincerely apologize for the experience you have had and for any frustration caused.
Since the date of your complaint, we have made several attempts to contact you to discuss and resolve this matter but have unfortunately been unsuccessful in reaching you. Kindly let us know a convenient time for us to connect or provide an alternate contact method if necessary.
Thank you for bringing this to our attention, and we remain committed to resolving this matter for you.
Have a lovely day further!
Kind regards,
Lesego Mabaso
Senior Team Leader