IB
Ian B
1 reviews | Active since Dec 2020
08 Sept 2023, 09:50
Very rude and pushy call centre agent
I got an unsolicited call from them, and when explaining to the agent calling that I wasn't going to be interested, she promptly hung up without even acknowledging or greeting me. It says a lot about a company that is clearly only chasing numbers...
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Capital Legacy's replyOfficial
08 Sept 2023, 10:38Good day Ian,
Thank you so much for reaching out, we will call you shortly to address and resolve your concerns.
Please rest assured that we will investigate the matter as this is certainly not how we conduct ourselves and we will be sure to provide you with sufficient feedback as soon as possible.
Lesego Mabaso
Team Leader-Customer Care
Thank you so much for reaching out, we will call you shortly to address and resolve your concerns.
Please rest assured that we will investigate the matter as this is certainly not how we conduct ourselves and we will be sure to provide you with sufficient feedback as soon as possible.
Lesego Mabaso
Team Leader-Customer Care
Capital Legacy's reply08 Sept 2023, 10:38
Official
Good day Ian,
Thank you so much for reaching out, we will call you shortly to address and resolve your concerns.
Please rest assured that we will investigate the matter as this is certainly not how we conduct ourselves and we will be sure to provide you with sufficient feedback as soon as possible.
Lesego Mabaso
Team Leader-Customer Care
Thank you so much for reaching out, we will call you shortly to address and resolve your concerns.
Please rest assured that we will investigate the matter as this is certainly not how we conduct ourselves and we will be sure to provide you with sufficient feedback as soon as possible.
Lesego Mabaso
Team Leader-Customer Care