LD
Lynette D
1 reviews | Active since May 2015
28 Oct 2020, 15:25
very disappointed client
my policy with the above company was cancelled and email sent to confirm yet they still deduct from my account last month and again this month yes the cancellation email was sent on the Sat, Sep 26, 9:35 AM I have sent an watsapp to the client ,they read and didnt bother to reply
Helpful (0)
Replies (2)0
Replies (2)
Capital Legacy's replyOfficial
29 Oct 2020, 09:10Good Morning Lynette,
Thank you for bringing this to my attention, please be so kind as to provide me with your contact details in order for me to give you a call as I'd like to have this sorted for you as soon as possible.
I look forward to hearing from you,
Natasha Thysse
National Manager - Customer Care
Thank you for bringing this to my attention, please be so kind as to provide me with your contact details in order for me to give you a call as I'd like to have this sorted for you as soon as possible.
I look forward to hearing from you,
Natasha Thysse
National Manager - Customer Care
Capital Legacy's reply29 Oct 2020, 09:10
Official
Good Morning Lynette,
Thank you for bringing this to my attention, please be so kind as to provide me with your contact details in order for me to give you a call as I'd like to have this sorted for you as soon as possible.
I look forward to hearing from you,
Natasha Thysse
National Manager - Customer Care
Thank you for bringing this to my attention, please be so kind as to provide me with your contact details in order for me to give you a call as I'd like to have this sorted for you as soon as possible.
I look forward to hearing from you,
Natasha Thysse
National Manager - Customer Care
Capital Legacy's replyOfficial
10 Nov 2020, 09:41Good Morning Lynette,
I would just like to follow up on my previous response as I would really like to investigate this as a matter of urgency, although I need some more information.
I look forward to hearing from you.
Natasha Thysse
National Manager - Customer Care
I would just like to follow up on my previous response as I would really like to investigate this as a matter of urgency, although I need some more information.
I look forward to hearing from you.
Natasha Thysse
National Manager - Customer Care
Capital Legacy's reply10 Nov 2020, 09:41
Official
Good Morning Lynette,
I would just like to follow up on my previous response as I would really like to investigate this as a matter of urgency, although I need some more information.
I look forward to hearing from you.
Natasha Thysse
National Manager - Customer Care
I would just like to follow up on my previous response as I would really like to investigate this as a matter of urgency, although I need some more information.
I look forward to hearing from you.
Natasha Thysse
National Manager - Customer Care