NP
Neels P
1 reviews | Active since May 2022
26 May 2025, 08:33
ustin Grobler
Justin Grobler from the Complaints Department following my dissatisfaction with the annual increase on my premium.
He was very considerate and calm and explained everything in detail. He also arranged for a consultant to come and see me at my home this week.
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Replies (1)
Capital Legacy's replyOfficial
26 May 2025, 11:52Hi there Neels,
Thank you so much for the feedback! I'm thrilled to hear that Justin has been so helpful and efficient by resolving your complaint and arranging your review. We'll be sure to share your feedback with him.
Have a lovely day further!
Lesego Mabaso
Senior Client Care Team Leader
Thank you so much for the feedback! I'm thrilled to hear that Justin has been so helpful and efficient by resolving your complaint and arranging your review. We'll be sure to share your feedback with him.
Have a lovely day further!
Lesego Mabaso
Senior Client Care Team Leader
Capital Legacy's reply26 May 2025, 11:52
Official
Hi there Neels,
Thank you so much for the feedback! I'm thrilled to hear that Justin has been so helpful and efficient by resolving your complaint and arranging your review. We'll be sure to share your feedback with him.
Have a lovely day further!
Lesego Mabaso
Senior Client Care Team Leader
Thank you so much for the feedback! I'm thrilled to hear that Justin has been so helpful and efficient by resolving your complaint and arranging your review. We'll be sure to share your feedback with him.
Have a lovely day further!
Lesego Mabaso
Senior Client Care Team Leader