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Carlo H
1 reviews | Active since Jun 2019
04 Apr 2024, 16:26
Unreliable and not trustworthy
Very unreliable and dishonest, they don't want to reinstate my policy while they sent a agent 2times to write me new policy My first policy laps because I were laid off because of ill health, now I want a refund of the months that I paid resently
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Replies (1)
Capital Legacy's replyOfficial
05 Apr 2024, 07:36Good morning Carlo,
Thank you for bringing your concerns to our attention, please accept my apologies for the frustration caused, we will certainly look into this and provide you with feedback as soon as possible.
We will be in contact with you shortly.
Have a lovely day!
Lesego Mabaso
Senior Team Leader – Customer Care
Thank you for bringing your concerns to our attention, please accept my apologies for the frustration caused, we will certainly look into this and provide you with feedback as soon as possible.
We will be in contact with you shortly.
Have a lovely day!
Lesego Mabaso
Senior Team Leader – Customer Care
Capital Legacy's reply05 Apr 2024, 07:36
Official
Good morning Carlo,
Thank you for bringing your concerns to our attention, please accept my apologies for the frustration caused, we will certainly look into this and provide you with feedback as soon as possible.
We will be in contact with you shortly.
Have a lovely day!
Lesego Mabaso
Senior Team Leader – Customer Care
Thank you for bringing your concerns to our attention, please accept my apologies for the frustration caused, we will certainly look into this and provide you with feedback as soon as possible.
We will be in contact with you shortly.
Have a lovely day!
Lesego Mabaso
Senior Team Leader – Customer Care