Unprofessional and unreliable!

I am not the “hellopeter” type of person. I dont like taking matters to social media. HOWEVER, after months and months of back and fourth with Capital Legacy its left me with no finalized correct will, a policy that is STILL DEBITED from my account after cancelling numerous of times in the past four months and a “customer service” that does not respond to any emails or never answers her direct line what so ever.

I will not name any names, however i have read numerous of comments on hello peter on capital legacy with the same issue that i have so clearly it is an unresolved one.

I cancelled my policy already in March, i email customer service (direct contact person) and i never get any response after i even spoke with her on the phone. I followed the cancellation procedure twice and a third time when i emailed “outstanding details” the lady never bothered to call me to tell me my ID number is missing from the documents. She just left it and ignored any of my emails.

They still debiting me and we are now a few days away from July.

I could post my whole experience on here but i dont have the energy to repeat myself once again.