SS
SAYED S
1 reviews | Active since Feb 2011
27 Mar 2024, 09:39
Unbelievable, second year in a row and a simple acknowledgement of annual premium increase confirmation requires such an effort
Unbelievable, second year in a row and a simple acknowledgement of annual premium increase confirmation requires such an effort. Multiple calls for assistance has proven unsuccessful and further call to the complaints department has also proven fruitless. I still await a reply.
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Replies (1)
Capital Legacy's replyOfficial
27 Mar 2024, 10:16Good day Sayed,
Thank you for bringing your concerns to our attention, please accept my apologies for the frustration caused, we will certainly look into this and provide you with feedback as soon as possible.
We will be in contact with you shortly.
Have a lovely day!
Lesego Mabaso
Senior Team Leader – Customer Care
Thank you for bringing your concerns to our attention, please accept my apologies for the frustration caused, we will certainly look into this and provide you with feedback as soon as possible.
We will be in contact with you shortly.
Have a lovely day!
Lesego Mabaso
Senior Team Leader – Customer Care
Capital Legacy's reply27 Mar 2024, 10:16
Official
Good day Sayed,
Thank you for bringing your concerns to our attention, please accept my apologies for the frustration caused, we will certainly look into this and provide you with feedback as soon as possible.
We will be in contact with you shortly.
Have a lovely day!
Lesego Mabaso
Senior Team Leader – Customer Care
Thank you for bringing your concerns to our attention, please accept my apologies for the frustration caused, we will certainly look into this and provide you with feedback as soon as possible.
We will be in contact with you shortly.
Have a lovely day!
Lesego Mabaso
Senior Team Leader – Customer Care