RG
Ryno G
1 reviews | Active since Jun 2020
23 Apr 2026, 13:03
Unauthorized debit and no response
First they debit me for a contract not signed, then they try to debit me again. Been trying to get hold of them, but they just don't get back to you. So typical!
Helpful (0)
Replies (2)0
Replies (2)
Capital Legacy's replyOfficial
23 Apr 2026, 14:38Hi Ryno,
Thank you for bringing this matter to our attention, your complaint has been noted and escalated for internal investigation. We take your concerns very seriously.
A member of our team will be in contact with you shortly to assist further and to ensure this matter is resolved as promptly and professionally as possible.
Luturcia van Wyk
Customer Experience Consultant
Thank you for bringing this matter to our attention, your complaint has been noted and escalated for internal investigation. We take your concerns very seriously.
A member of our team will be in contact with you shortly to assist further and to ensure this matter is resolved as promptly and professionally as possible.
Luturcia van Wyk
Customer Experience Consultant
Capital Legacy's reply23 Apr 2026, 14:38
Official
Hi Ryno,
Thank you for bringing this matter to our attention, your complaint has been noted and escalated for internal investigation. We take your concerns very seriously.
A member of our team will be in contact with you shortly to assist further and to ensure this matter is resolved as promptly and professionally as possible.
Luturcia van Wyk
Customer Experience Consultant
Thank you for bringing this matter to our attention, your complaint has been noted and escalated for internal investigation. We take your concerns very seriously.
A member of our team will be in contact with you shortly to assist further and to ensure this matter is resolved as promptly and professionally as possible.
Luturcia van Wyk
Customer Experience Consultant
Capital Legacy's replyOfficial
06 May 2026, 16:17Hi Ryno
Please note that we tried contacting you but were unable to reach you. Kindly share an alternative contact number and a suitable time for us to call you so we can investigate and assist in resolving your concerns.
Thank you.
Luturcia van Wyk
Customer Experience Consultant
Please note that we tried contacting you but were unable to reach you. Kindly share an alternative contact number and a suitable time for us to call you so we can investigate and assist in resolving your concerns.
Thank you.
Luturcia van Wyk
Customer Experience Consultant
Capital Legacy's reply06 May 2026, 16:17
Official
Hi Ryno
Please note that we tried contacting you but were unable to reach you. Kindly share an alternative contact number and a suitable time for us to call you so we can investigate and assist in resolving your concerns.
Thank you.
Luturcia van Wyk
Customer Experience Consultant
Please note that we tried contacting you but were unable to reach you. Kindly share an alternative contact number and a suitable time for us to call you so we can investigate and assist in resolving your concerns.
Thank you.
Luturcia van Wyk
Customer Experience Consultant