NH
Nosipho H
1 reviews | Active since Nov 2024
11 Nov 2024, 10:12
*****ulent policy
Capital legacy is a *****.They have opened a *****ulent policy that includes a **** will and unknown beneficiaries.I would never recommend them to anyone.I tried to call them numerous times and they have never resolved the issue ,today is almost 2 months.I find their service very disgusting.
Helpful (0)
Replies (3)0
Replies (3)
Capital Legacy's replyOfficial
11 Nov 2024, 10:41Hi there Nosipho,
Thank you for bringing your concerns to our attention, please accept our apologies for any frustration caused, we will certainly look into this and provide you with feedback.
Have a lovely day!
Lesego Mabaso
Senior Team Leader – Customer Care
Thank you for bringing your concerns to our attention, please accept our apologies for any frustration caused, we will certainly look into this and provide you with feedback.
Have a lovely day!
Lesego Mabaso
Senior Team Leader – Customer Care
Capital Legacy's reply11 Nov 2024, 10:41
Official
Hi there Nosipho,
Thank you for bringing your concerns to our attention, please accept our apologies for any frustration caused, we will certainly look into this and provide you with feedback.
Have a lovely day!
Lesego Mabaso
Senior Team Leader – Customer Care
Thank you for bringing your concerns to our attention, please accept our apologies for any frustration caused, we will certainly look into this and provide you with feedback.
Have a lovely day!
Lesego Mabaso
Senior Team Leader – Customer Care
NH
Nosipho H's updateReviewer Update
11 Nov 2024, 17:09Someone did call me at noon and promised to email Me so I can send some relevant docs in 5 minutes but the email never came...not that I'm surprised. ..
NH
Nosipho H's update11 Nov 2024, 17:09
Reviewer Update
Someone did call me at noon and promised to email Me so I can send some relevant docs in 5 minutes but the email never came...not that I'm surprised. ..
Capital Legacy's replyOfficial
12 Nov 2024, 06:55Good Morning Nosipho,
Thank you for bringing this matter to our attention. We apologize for the inconvenience and frustration caused by the delayed email response. We will check on our side what caused the delay and call back.
Thank you for bringing this matter to our attention. We apologize for the inconvenience and frustration caused by the delayed email response. We will check on our side what caused the delay and call back.
Capital Legacy's reply12 Nov 2024, 06:55
Official
Good Morning Nosipho,
Thank you for bringing this matter to our attention. We apologize for the inconvenience and frustration caused by the delayed email response. We will check on our side what caused the delay and call back.
Thank you for bringing this matter to our attention. We apologize for the inconvenience and frustration caused by the delayed email response. We will check on our side what caused the delay and call back.