The lady (Zukiswa Ntinga) that helped me was so calm and professional even though I was so angry and emotional but by the end of our conversation I was calm and understanding of the matter

Hi there Nontsikelelo,
 
Thank you so much for the feedback! I'm thrilled to hear that Zukiswa has been so professional and efficient. We'll be sure to share your feedback with her.

Have a lovely day further!

Lesego Mabaso
Senior Client Care Team Leader.