EM
Edgar M
1 reviews | Active since Feb 2023
15 Nov 2023, 13:44
The case is long over due.
It's been over four years going on five and capital legacy still has not closed my father's case. And they lack communication and are inconsiderate of the remaining people.
Helpful (0)
Replies (3)0
Replies (3)
Capital Legacy's replyOfficial
15 Nov 2023, 14:44Hi Edgar,
Thank you for bringing your concerns to our attention. I would like to assure you that this will be thoroughly investigated, we take all complaints seriously and are committed to providing a fair and timely resolution.
I will carefully review the details of your complaint and gather all the necessary information surrounding the matter.
We will be sure to give you a call shortly to address and resolve your concerns.
Have a lovely afternoon!
Lesego Mabaso
Senior Team Leader - Customer Care
Thank you for bringing your concerns to our attention. I would like to assure you that this will be thoroughly investigated, we take all complaints seriously and are committed to providing a fair and timely resolution.
I will carefully review the details of your complaint and gather all the necessary information surrounding the matter.
We will be sure to give you a call shortly to address and resolve your concerns.
Have a lovely afternoon!
Lesego Mabaso
Senior Team Leader - Customer Care
Capital Legacy's reply15 Nov 2023, 14:44
Official
Hi Edgar,
Thank you for bringing your concerns to our attention. I would like to assure you that this will be thoroughly investigated, we take all complaints seriously and are committed to providing a fair and timely resolution.
I will carefully review the details of your complaint and gather all the necessary information surrounding the matter.
We will be sure to give you a call shortly to address and resolve your concerns.
Have a lovely afternoon!
Lesego Mabaso
Senior Team Leader - Customer Care
Thank you for bringing your concerns to our attention. I would like to assure you that this will be thoroughly investigated, we take all complaints seriously and are committed to providing a fair and timely resolution.
I will carefully review the details of your complaint and gather all the necessary information surrounding the matter.
We will be sure to give you a call shortly to address and resolve your concerns.
Have a lovely afternoon!
Lesego Mabaso
Senior Team Leader - Customer Care
EM
Edgar M's updateReviewer Update
15 Nov 2023, 15:03Please call me on this no ***
EM
Edgar M's update15 Nov 2023, 15:03
Reviewer Update
Please call me on this no ***
Capital Legacy's replyOfficial
15 Nov 2023, 15:49Noted, thank you.
Capital Legacy's reply15 Nov 2023, 15:49
Official
Noted, thank you.