PK
Pretty K

1 reviews | Active since Jan 2020

02 Aug 2020, 20:56

Terrible service

What a horrible experience.

I got referred to join capital legacy however the experience has been unpleasant on a monthly basis certain amount of money is being debited from my account unfairly. I joined capital legacy in May and i spoke to a consultant by the name of Jonathan he promised me the world class service but i got the opposite.

*Firstly the will was drafted with incorrect information. *secondly he promised me that a courier would bring the documents to me to sign them as i was in isolation. *thirdly i haven't received the will and money is being deducted from my bank account, nobody has bothered to contact me or email me.

What a pathetic service, am canceling this whole thing because i cannot be paying for something i did not sign a single paper but yet am losing money.

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Replies (1)
Capital Legacy
Capital Legacy's reply03 Aug 2020, 10:48
Official
 Hi there Pretty,

Thank you very much for bringing this to my attention, this is definitely not how we conduct our business.

I will most definitely take this up with the relevant person and have them revert back to you.

Thank you.

Managing Director
Brandon Garbutt