TM
Thabo M
1 reviews | Active since Jan 2021
03 Apr 2025, 10:38
Taking money for a policy I don't know
Capital legacy is deducting R878 from my salary since October 2024...I don't know about them and I didn't any policy with them..I tried contacting them with no success..I am frustrated about this..I also wonder how can they take my money without my concern..can anyone from Capital Legacy try to sort this please?
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Capital Legacy's replyOfficial
03 Apr 2025, 10:57Hi there Thabo,
Thank you for bringing your concerns to our attention. We truly apologize for the frustration and the inconvenience you have encountered, especially with such a serious matter.
We understand how important it is to handle such matters efficiently and with the highest level of transparency.
This is certainly not the level of service we aim to provide, rest assured we will further investigate this matter to ensure it receives the urgent attention it deserves.
Have a lovely day further!
Lesego Mabaso
Senior Client Care Team Leader
Thank you for bringing your concerns to our attention. We truly apologize for the frustration and the inconvenience you have encountered, especially with such a serious matter.
We understand how important it is to handle such matters efficiently and with the highest level of transparency.
This is certainly not the level of service we aim to provide, rest assured we will further investigate this matter to ensure it receives the urgent attention it deserves.
Have a lovely day further!
Lesego Mabaso
Senior Client Care Team Leader
Capital Legacy's reply03 Apr 2025, 10:57
Official
Hi there Thabo,
Thank you for bringing your concerns to our attention. We truly apologize for the frustration and the inconvenience you have encountered, especially with such a serious matter.
We understand how important it is to handle such matters efficiently and with the highest level of transparency.
This is certainly not the level of service we aim to provide, rest assured we will further investigate this matter to ensure it receives the urgent attention it deserves.
Have a lovely day further!
Lesego Mabaso
Senior Client Care Team Leader
Thank you for bringing your concerns to our attention. We truly apologize for the frustration and the inconvenience you have encountered, especially with such a serious matter.
We understand how important it is to handle such matters efficiently and with the highest level of transparency.
This is certainly not the level of service we aim to provide, rest assured we will further investigate this matter to ensure it receives the urgent attention it deserves.
Have a lovely day further!
Lesego Mabaso
Senior Client Care Team Leader