Struggling to get any response or any reply for winding up an estate.

My late husband and I had our wills drawn up by Capital Legacy 4 months before he passed away and also took out policies to cover Executors' fees. To my bitter regret. Immediately after he passed away, we entered Lockdown. When the Lockdown level was brought down, I had my 1st meeting with Henco Visser. He was professional and explained everything well. The estate was handed over to Leigh-Ann Holtshiuzen. What a mistake. Everything was delayed due to the lockdown and Covid and she simply, because it took so long, gave up the estate and I had to rush to get someone to assist me with the estate. From there, it's a struggle. First, we struggled to get the waiver letter from Leigh-Ann. After 3 to 4 Months we finally got that letter and the documents from the estate file. An amount of money was paid over by SARS to Capital Legacy which they paid into an estate account. We have been struggling for 6 to 7 months now that they only transfer that amount of money to us. Neither Leigh-ann Holtshuisen nor Henco Visser answer any call or any emails. They simply ignore us completely. Please people be warned.