stop deducting Capital Legacy

Capital legacy consultant, started contacting from the 20th January about drafting a will for myself and creating a trust for my children. I have not signed any documents with Capital Legacy including a will. I provided them with my banking details because they wanted me to take a policy with them. The policy was suppose to start after I have signed documents and returned to them.

I have not signed nor returned documents to them, yet they keep on deducting money from my account. I get charged an amount for reversal by my bank. when I cancel their stop order they reload it again and deduct. I have cancelled on the 15th February and 15th March 2022.

I have sent several emails requesting them to cancel whatever contract they think i have with them and for them to stop debiting my account. I have sent emails since February to John, Yolanda, Azia and Juandre none of these people do not even respond to my emails.

Capital Legacy are starting to sound like a **** because it is like they are forcing me to take their policy yet they is no will that is signed or any agreement that gives them a right to keep deducting money from my account.

My fault was giving them my account number now I am stuck with being charged for debit reversal and keep on cancelling their stop order.