CL
Cynthia L
1 reviews | Active since Apr 2011
09 Mar 2024, 16:18
Shocking service after member of family has passed away.
I have read some of the comments made about Capital Legacy that problems were sorted out in no time. Wait until someone in your family passes away. Then the problems start. We are currently busy with the 3rd Estate administrator. Shocking! Each time a new person is appointed as estate administrator, they request all the information which has been forwarded to them twice already. Will be withdrawing my Will from Capital Legacy and save myself the R160.00 per month. Thank you for such shocking service. Sarcasm.
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Replies (1)Capital Legacy's replyOfficial
11 Mar 2024, 07:24Good morning Cynthia ,
Thank you for bringing your concerns to our attention, please accept my apologies for the frustration caused, we will certainly look into this and provide you with feedback as soon as possible.
We will be in contact with you shortly.
Have a lovely day!
Lesego Mabaso
Senior Team Leader – Customer Care
Thank you for bringing your concerns to our attention, please accept my apologies for the frustration caused, we will certainly look into this and provide you with feedback as soon as possible.
We will be in contact with you shortly.
Have a lovely day!
Lesego Mabaso
Senior Team Leader – Customer Care
Capital Legacy's reply11 Mar 2024, 07:24
Official
Good morning Cynthia ,
Thank you for bringing your concerns to our attention, please accept my apologies for the frustration caused, we will certainly look into this and provide you with feedback as soon as possible.
We will be in contact with you shortly.
Have a lovely day!
Lesego Mabaso
Senior Team Leader – Customer Care
Thank you for bringing your concerns to our attention, please accept my apologies for the frustration caused, we will certainly look into this and provide you with feedback as soon as possible.
We will be in contact with you shortly.
Have a lovely day!
Lesego Mabaso
Senior Team Leader – Customer Care
