T
Trevor
1 reviews | Active since May 2023
20 Jul 2023, 10:30
SHOCKING *********** SERVICE
Capital Legacy is dealing with my mother-in-law's deceased estate as Executor. I have over the past 30 years dealt with many Executors as I was part of the industry. The service that we have witnessed and are personally experiencing with Capital Legacy must be the worst and most *********** that I have ever seen. I will advise every financial services company/provider that I know that they must please think twice before referring any work/leads to Capital Legacy for the role of Executorship.
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Capital Legacy's replyOfficial
20 Jul 2023, 14:10Hi Trevor,
Thank you for reaching out, I am immensely sorry for the frustration caused as we continuously strive to better our clients' journey. We will give you a call shortly to go through your concerns.
Have a lovely day,
Natasha Thysse
National Manager-Customer Care and Complaints
Thank you for reaching out, I am immensely sorry for the frustration caused as we continuously strive to better our clients' journey. We will give you a call shortly to go through your concerns.
Have a lovely day,
Natasha Thysse
National Manager-Customer Care and Complaints
Capital Legacy's reply20 Jul 2023, 14:10
Official
Hi Trevor,
Thank you for reaching out, I am immensely sorry for the frustration caused as we continuously strive to better our clients' journey. We will give you a call shortly to go through your concerns.
Have a lovely day,
Natasha Thysse
National Manager-Customer Care and Complaints
Thank you for reaching out, I am immensely sorry for the frustration caused as we continuously strive to better our clients' journey. We will give you a call shortly to go through your concerns.
Have a lovely day,
Natasha Thysse
National Manager-Customer Care and Complaints