MH
Melissa H
1 reviews | Active since Aug 2022
14 Nov 2022, 18:04
Shocking lack of communication from Management and consultant
If I could give a 0 I would. Never gets back to you like they promise. Pathetic service to say the least. Cannot trust a word they tell you
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Replies (1)
Capital Legacy's replyOfficial
18 Nov 2022, 09:55Good Morning Melissa,
Thank you for bringing this to my attention, I am immensely sorry for the frustration caused as we continuously strive to better our clients' journey.
I will follow up with the relevant department and provide you with feedback.
Have a lovely day.
National Manager-Customer Care and Complaints
Thank you for bringing this to my attention, I am immensely sorry for the frustration caused as we continuously strive to better our clients' journey.
I will follow up with the relevant department and provide you with feedback.
Have a lovely day.
National Manager-Customer Care and Complaints
Capital Legacy's reply18 Nov 2022, 09:55
Official
Good Morning Melissa,
Thank you for bringing this to my attention, I am immensely sorry for the frustration caused as we continuously strive to better our clients' journey.
I will follow up with the relevant department and provide you with feedback.
Have a lovely day.
National Manager-Customer Care and Complaints
Thank you for bringing this to my attention, I am immensely sorry for the frustration caused as we continuously strive to better our clients' journey.
I will follow up with the relevant department and provide you with feedback.
Have a lovely day.
National Manager-Customer Care and Complaints