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eramokgadi E

1 reviews | Active since Aug 2016

11 Dec 2024, 16:06

Review for Likho Manciya

I recently had the pleasure of speaking with Likho Manciya, a customer care agent at Capital Legacy, and I must say my experience was nothing short of outstanding. I reached out with a financial issue, and Likho’s compassionate and empathetic demeanor immediately put me at ease. He listened intently, offered thoughtful and understanding responses, and demonstrated genuine concern for my well-being. His ability to connect on such a personal level during a difficult time was incredibly touching and even brought me to tears.

You do not often encounter someone who truly cares about the person behind the problem. Likho, you exemplify what excellent customer service should be. Thank you for making an overwhelming situation a little more manageable.

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Replies (1)
Capital Legacy
Capital Legacy's reply12 Dec 2024, 10:20
Official
Hi there,
 
Thank you so much for the amazing feedback! I'll be sharing this with Likho and the rest of the team, we appreciate the feedback.
 
Have a lovely day! 
 
Lesego Mabaso 
Senior Team Leader – Customer Care