DD
Devon D

1 reviews | Active since Feb 2021

25 Nov 2024, 23:55

Restoring faith to CS/CX - Thank you.

I am an old soul (no, I am not young {not old either, I think} - but boy, do I still enjoy the pleasure of proper and decent customer service). Duduzile Masemola at CP assisted me flawlessly. Answered the questions I needed answered and offered additional help if required. Not entirely sure what the TAT is so I thought it took a little long, however, I got what I needed. In this case, the detail superseded the time it took to receive the feedback.

Thanks once again, Duduzile

0
Replies (1)
Capital Legacy
Capital Legacy's reply27 Nov 2024, 11:22
Official
Hi there Devon
 
Thank you so much for the amazing feedback! I'll be sharing this with Dudu and  the rest of the team, we appreciate the feedback.
 
Have a lovely day! 
 
Lesego Mabaso 
Senior Team Leader – Customer Care