KC
Kobus C
1 reviews | Active since Apr 2021
29 Mar 2023, 12:41
Resolving of mis understanding
There was a mis communication between me and person who helped us with my late moms estate and after a few days the issue was resolved and I wish to thank each and every one who was part in resolving the issue and just also want to say sorry if I did'nt handeld the situation right, first hand communication is very important and I should have phoned first before making any comsumptions. I realy think communication over a phone is very important because emails can sometimes be confusing and mis understood. Thanks again for helping.
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Replies (1)Capital Legacy's replyOfficial
29 Mar 2023, 14:16Hi Kobus,
Thank you so much for the amazing feedback, we truly appreciate it! I am so glad that we could assist and have the matter resolved for you.
I will definitely share this with Danelle and everyone that worked on this to have the matter resolved.
Should you need any further assistance, please do let me know.
Have a great afternoon further!
Natasha Thysse
National Manager-Customer Care and Complaints
Thank you so much for the amazing feedback, we truly appreciate it! I am so glad that we could assist and have the matter resolved for you.
I will definitely share this with Danelle and everyone that worked on this to have the matter resolved.
Should you need any further assistance, please do let me know.
Have a great afternoon further!
Natasha Thysse
National Manager-Customer Care and Complaints
Capital Legacy's reply29 Mar 2023, 14:16
Official
Hi Kobus,
Thank you so much for the amazing feedback, we truly appreciate it! I am so glad that we could assist and have the matter resolved for you.
I will definitely share this with Danelle and everyone that worked on this to have the matter resolved.
Should you need any further assistance, please do let me know.
Have a great afternoon further!
Natasha Thysse
National Manager-Customer Care and Complaints
Thank you so much for the amazing feedback, we truly appreciate it! I am so glad that we could assist and have the matter resolved for you.
I will definitely share this with Danelle and everyone that worked on this to have the matter resolved.
Should you need any further assistance, please do let me know.
Have a great afternoon further!
Natasha Thysse
National Manager-Customer Care and Complaints
