MH
Massyn H
1 reviews | Active since Dec 2014
06 Nov 2022, 08:23
Refuse to cancel my policies
Hi,
I have sent emails. I have phoned. I have sent Facebook and Instagram messages. Yet, Capital Legacy does not action my request to cancel ALL my policies as requested.
Believe me (and you are welcome to ask Discovery), I will not leave this. You WILL cancel my policies. This will not be left here.
Phone me. Action this request.
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Replies (1)
Capital Legacy's replyOfficial
06 Nov 2022, 19:56Hi Massyn,
Thank you so much for bringing this to my attention, I am immensely sorry for the frustration caused.
We will definitely look into this and give you a call tomorrow morning to have the matter resolved for you.
Have a lovely day.
Natasha Thysse
National Manager - Customer Care and Complaints
Thank you so much for bringing this to my attention, I am immensely sorry for the frustration caused.
We will definitely look into this and give you a call tomorrow morning to have the matter resolved for you.
Have a lovely day.
Natasha Thysse
National Manager - Customer Care and Complaints
Capital Legacy's reply06 Nov 2022, 19:56
Official
Hi Massyn,
Thank you so much for bringing this to my attention, I am immensely sorry for the frustration caused.
We will definitely look into this and give you a call tomorrow morning to have the matter resolved for you.
Have a lovely day.
Natasha Thysse
National Manager - Customer Care and Complaints
Thank you so much for bringing this to my attention, I am immensely sorry for the frustration caused.
We will definitely look into this and give you a call tomorrow morning to have the matter resolved for you.
Have a lovely day.
Natasha Thysse
National Manager - Customer Care and Complaints