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Slindile N
1 reviews | Active since Apr 2024
30 Mar 2026, 11:58
Refund
Sir/madam can you please talk to to them to give me my refund back today because it's my money not for the company please, I need for my kids it's been to long for investigation and negotiations for my money
Helpful (0)
Replies (3)0
Replies (3)
Capital Legacy's replyOfficial
30 Mar 2026, 13:20Hi Slindile,
Thank you for bringing this matter to our attention, your complaint has been noted and escalated for internal investigation. We take your concerns very seriously.
A member of our team will be in contact with you shortly to assist further and to ensure this matter is resolved as promptly and professionally as possible.
Luturcia van Wyk
Customer Experience Consultant
Thank you for bringing this matter to our attention, your complaint has been noted and escalated for internal investigation. We take your concerns very seriously.
A member of our team will be in contact with you shortly to assist further and to ensure this matter is resolved as promptly and professionally as possible.
Luturcia van Wyk
Customer Experience Consultant
Capital Legacy's reply30 Mar 2026, 13:20
Official
Hi Slindile,
Thank you for bringing this matter to our attention, your complaint has been noted and escalated for internal investigation. We take your concerns very seriously.
A member of our team will be in contact with you shortly to assist further and to ensure this matter is resolved as promptly and professionally as possible.
Luturcia van Wyk
Customer Experience Consultant
Thank you for bringing this matter to our attention, your complaint has been noted and escalated for internal investigation. We take your concerns very seriously.
A member of our team will be in contact with you shortly to assist further and to ensure this matter is resolved as promptly and professionally as possible.
Luturcia van Wyk
Customer Experience Consultant
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Slindile N's updateReviewer Update
30 Mar 2026, 14:50I don't want anything from you just my money and my daughter didn't quilify to go to school because your are busy deducting, I hope this situation doesn't get you some day
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Slindile N's update30 Mar 2026, 14:50
Reviewer Update
I don't want anything from you just my money and my daughter didn't quilify to go to school because your are busy deducting, I hope this situation doesn't get you some day
Capital Legacy's replyOfficial
30 Mar 2026, 17:12Good day, Slindile
Thank you for your message, and we are truly sorry to hear about the impact this situation has had on you and your daughter. We understand how upsetting this must be.
Please note that we have responded to you in detail via email regarding your concerns and the refund process.
We sincerely apologise for the inconvenience caused and appreciate your patience while we resolve this matter.
Kind regards,
Luturcia van Wyk
Customer Experience Consultant
Thank you for your message, and we are truly sorry to hear about the impact this situation has had on you and your daughter. We understand how upsetting this must be.
Please note that we have responded to you in detail via email regarding your concerns and the refund process.
We sincerely apologise for the inconvenience caused and appreciate your patience while we resolve this matter.
Kind regards,
Luturcia van Wyk
Customer Experience Consultant
Capital Legacy's reply30 Mar 2026, 17:12
Official
Good day, Slindile
Thank you for your message, and we are truly sorry to hear about the impact this situation has had on you and your daughter. We understand how upsetting this must be.
Please note that we have responded to you in detail via email regarding your concerns and the refund process.
We sincerely apologise for the inconvenience caused and appreciate your patience while we resolve this matter.
Kind regards,
Luturcia van Wyk
Customer Experience Consultant
Thank you for your message, and we are truly sorry to hear about the impact this situation has had on you and your daughter. We understand how upsetting this must be.
Please note that we have responded to you in detail via email regarding your concerns and the refund process.
We sincerely apologise for the inconvenience caused and appreciate your patience while we resolve this matter.
Kind regards,
Luturcia van Wyk
Customer Experience Consultant